Looking Ahead: IT Trends in 2024

Welcome to our first-ever IT Trends report for 2024! In the ever-evolving world of technology, staying current and proactive is the key to success. That’s why we’ve created this valuable resource to provide insights into the future of IT.

This comprehensive article will touch upon significant topics that are shaping the IT landscape, including the IT labor shortage, cloud security, Zero Trust Network Access (ZTNA), and the impact of artificial intelligence (AI).

Understanding the IT Labor Shortage

As we move forward into 2024, one of the most pressing issues we face in the field of IT is a labor shortage. Nations such as the US, India, and China are grappling with this challenge, with roles in cloud security being particularly hard to fill.

To navigate this shortage, businesses need to focus on nurturing internal talent, developing necessary skills, and prioritizing work-life balance to retain their workforce.

Number of cybersecurity professional missing world wide.

Addressing the Challenges of Cloud Security

With the increasing adoption of cloud technologies, security and proper configuration have become paramount concerns. The shortage of skills in identity/access management and cloud security are slowing down adoption rates.

To bolster cloud security, organizations must focus on thorough training, effective organization, and the implementation of robust controls.

Top priorities for cloud security in 2023

Embracing ZTNA (Zero Trust Network Access)

As the cybersecurity landscape becomes more complex, ZTNA is emerging as a popular approach to enhance security measures. However, its adoption is not without challenges. Limited resources and cost implications are significant hurdles.

A strategic approach involving phased deployment is recommended to effectively integrate ZTNA into existing systems.

The Promise and Pitfalls of Artificial Intelligence (AI)

Rapid advancements in AI are presenting a wealth of opportunities across numerous sectors. However, the demand for skilled AI professionals is outpacing supply. Balancing the value and risk of AI, while addressing skill shortages, is crucial for businesses. Additionally, ethical considerations surrounding AI applications must also be addressed.

Strategies to Overcome the IT Labor Shortage

The IT labor shortage presents a significant challenge, with about 60% of businesses claiming to have an understaffed cybersecurity workforce. To attract potential hires, businesses must transform IT job descriptions into captivating postings that inspire candidates to join their team.

By offering a healthy work-life balance and focusing on soft skills as well as technical abilities, organizations can create an attractive work environment for IT professionals.

Enhancing Cloud Security

As more organizations transition to cloud technologies, securing these platforms becomes increasingly complex. Misconfigurations are a common source of breaches.

To enhance cloud security, businesses must ensure teams are equipped with the necessary knowledge to make informed decisions, set clear business outcomes, and determine the appropriate security controls.

Implementing ZTNA to Boost Cybersecurity

While ZTNA offers a promising way to enhance cybersecurity measures, organizations face challenges in securing appropriate resources and overcoming leadership and technological obstacles.

To successfully integrate ZTNA, businesses should formulate a comprehensive zero trust strategy, roll out ZTNA in a phased manner, prioritize VPN replacement with clientless ZTNA, and choose vendors that meet security prerequisites.

Managing AI Innovations

AI holds the potential to revolutionize industries, but the challenge lies in finding highly skilled AI professionals.

To effectively leverage AI, businesses should integrate enterprise knowledge with AI for a unique edge, embrace an AI systems approach, tackle the skill gap and operating model challenges, and balance the benefits and risks of AI.


The IT landscape is rapidly evolving, and businesses need to stay ahead of the curve. By addressing the challenges of the IT labor shortage, cloud security, ZTNA, and AI, and leveraging the opportunities they present, businesses can thrive in the dynamic technology landscape. We will continue to monitor these topics and provide updates and insights to help you navigate the future of IT.

As your partner in IT, we’re committed to helping you stay up to date with the latest trends and technologies.
Access the full report here.