Modernization of IT Monitoring

Objectives

  • Replace an outdated surveillance system.

  • Centralize event logs.

  • Ensure the continuous availability of critical applications.

Technologies

The Challenge

A company in the legal services sector needed to replace an outdated monitoring system that had become ineffective in meeting growing security and management demands. The main objective was to modernise their infrastructure to centralise event logs, enabling more efficient and proactive monitoring of their critical assets. This change also aimed to enhance their ability to detect and respond swiftly to potential threats while ensuring compliance with ever-evolving regulations.

The solution

By using blësk, we centralised event logs and streamlined alert management, while integrating managed services to ensure continuous application performance.

Results

  • Centralized monitoring and tailored monitoring tools.

  • Custom alerts based on user roles and responsibilities.
  • Continuous improvement with weekly meetings to adjust and optimize systems in real-time.

The service is excellent, and I know I can contact the Prival team at any time. They respond quickly and help me improve our monitoring system.

IT Operations Manager

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