IDENTITY & ACCESS MANAGEMENT

You think you know who has access to your systems.

You probably don’t. And neither do most organizations.

IDENTITY & ACCESS MANAGEMENT

You think you know who has access to your systems.

You probably don’t. And neither do most organizations.

THE NUMBERS YOU NEED TO SEE

Identity is your fastest-growing attack surface. And most of it is invisible.

8x

more non-human identities than human ones in the average environment

Source: IDSA 2025

86%

of organizations experienced at least one identity-related attack last year

Source: IDSA 2025

96%

of breaches involving compromised credentials were disclosed by attackers. Not by defenders

Source: IDSA 2025

34%

year-over-year increase in credential abuse as an attack vector

Source: IDSA 2025

THE VISIBILITY GAP

You manage users. Your environment manages everything else.

Most identity programs were built for employees. But today’s environment is 8:1. For every person on your team, there are roughly 8 non-human identities operating in the background: Service accounts, API keys, automated pipelines, third-party integrations.

Most of them have no designated owner. No expiry date. No one reviewing whether they still need the access they have. And when an attacker finds one. Which they will. Your detection tools are looking for human behavior patterns.

~500 employees, contractors, admins → inventoried, HR-managed, offboarded

~4,000+ service accounts, API keys, pipelines → often undiscovered, no owner, no expiry

Source: IDSA 2025 average environment data

HUMAN IDENTITIES

~500

Employees · Contractors · Admins
HUMAN IDENTITIES

~4,000+

Service accounts · API keys · Pipelines · Bots
8:1 ratio. Most programs govern the 500. Attackers go after the 4,000.

THE VISIBILITY GAP

You manage users. Your environment manages everything else.

Most identity programs were built for employees. But today’s environment is 8:1. For every person on your team, there are roughly 8 non-human identities operating in the background: Service accounts, API keys, automated pipelines, third-party integrations.

Most of them have no designated owner. No expiry date. No one reviewing whether they still need the access they have. And when an attacker finds one. Which they will. Your detection tools are looking for human behavior patterns.

~500 employees, contractors, admins → inventoried, HR-managed, offboarded

~4,000+ service accounts, API keys, pipelines → often undiscovered, no owner, no expiry

Source: IDSA 2025 average environment data

HUMAN IDENTITIES

~500

Employees · Contractors · Admins
HUMAN IDENTITIES

~4,000+

Service accounts · API keys · Pipelines · Bots
8:1 ratio. Most programs govern the 500. Attackers go after the 4,000.

WHERE IDENTITY PROGRAMS BREAK DOWN

Five gaps. Most teams have at least three.

These aren’t edge cases. They’re structural weaknesses found in the data across thousands of organizations.

01

Identity lifecycle blind spots

Identities get created when someone joins. They rarely get fully removed when someone leaves. Or changes roles. Stale access accumulates silently.

SIGNAL

44% cite complexity as their #1 identity security barrier (IDSA 2025)

02

Non-human identity sprawl

Service accounts, API keys, and automated pipelines multiply faster than any team can track. Most have no designated owner and no expiry date.

SIGNAL

8× more NHI than human identities in the average environment (IDSA 2025)

03

Access that was never reviewed

Most organizations have access review processes. Most of those processes have never caught a real problem. Because they’re calendar-driven, not risk-driven.

SIGNAL

37% say continuous discovery of privileged access would have prevented past incidents (IDSA 2025)

04

Governance without enforcement

Identity policies exist on paper. In practice, there’s no policy on privileged accounts, inconsistent MFA, and no formal IAM process at most organizations.

SIGNAL

26% of organizations lack governance frameworks entirely (IDSA 2025)

05

Expertise and staffing shortfalls

Identity security is genuinely specialized. The talent pool hasn’t kept pace with demand. And 91% of organizations face significant barriers even with good intentions.

SIGNAL

27% lack sufficient identity security expertise; 91% face significant barriers (IDSA 2025)

CLOSING THE GAP

It’s not about more tools. It’s about governance.

The organizations that handle identity well don’t have bigger budgets. They have clearer processes.

Start with identity, not the
network

Access decisions should flow through who you are, not where you connect from. In practice: A remote contractor gets access to only the tools their role requires. No VPN, no lateral movement. Verified at every step. That’s Zero Trust, applied.

Know what you have before you
govern it

You cannot govern what you cannot see. Map every identity in your environment, human and non-human. Who created it. What it can access. When it last authenticated. Most teams are surprised by what they find.

Give every non-human identity
an owner

Every service account, API key, and pipeline credential needs a named owner, an expiry date, and a rotation schedule. In practice: Scan your code repos for secrets, assign owners to all service accounts, and set automated alerts when credentials go unrotated past 90 days.

Replace annual reviews with continuous access governance

Annual access reviews miss 11 months of drift. In practice: Trigger reviews when roles change, flag access unused for 60 days, and recertify high-privilege accounts quarterly. Access that cannot be justified gets removed, automatically.

FREE WEBINAR · APRIL 7, 2026

Your employees’ digital identity: 5 places where it can go wrong.

From creation to departure, five moments where access quietly slips.

Thursday, May 7 · 11:00–11:55 ET · Free · Live · Q&A included

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